SANTA BARBARA CITY COLLEGE

COMPUTER NETWORK ENGINEERING DEPARTMENT

Computer Network Engineering Department

The Computer Network Engineering Department at Santa Barbara City College offers a comprehensive program on Computer Network Engineering which prepares students to enter the field of Information Technology as a Network Engineer.

What is a Network Engineer?

Businesses and organizations of every kind, large or small, public or private, education, healthcare, charity, etc, rely on computer systems to enable staff to communicate with one another and to allow that organization to communicate with clients, customers, suppliers and users of every kind. To keep the networks that support this communication running smoothly is the task of the network engineer.

A network engineer ensures that the performance and availability of the server and network infrastructure is maintained to the highest standard with maximum levels of productivity and efficiency. They are responsible for installing new systems and the ongoing administration and support of those systems.

Angel Cardenas
Department Chair
cardenas@sbcc.edu

805.965.0581 x3063
 

Behzad Masooman

Instructional Computer Lab Coordinator 
masoom@sbcc.edu

805.965.0581 x2753

For program information,

contact:

Typical work activities of a Network Engineer

The role of a network engineer is influenced by the size and type of organization for which he or she works. In a vast financial institution they may have specific responsibility for one area of the system; for small companies they may be the trouble-shooter for almost any IT-related problem that arises.

There are, however, many common tasks in this type of work and typical work activities are likely to include:

 installing and supporting new server hardware and software infrastructure;

 ensuring that hardware and software systems are maintained;

 allocating network resources;

 providing technical support to users with very different levels of IT knowledge and competence;

 ensuring the most cost effective and efficient use of servers;

 suggesting and providing IT solutions to business and management problems;

 ensuring that all IT equipment complies with industry standards;

 trouble-shooting, whether it is a major system crash or a forgotten password;

 implementing and monitoring network security;

 training users sometimes one-to-one, sometimes in groups - and providing written guidelines and instructions;

 supervising other staff, for example helpdesk technicians;

 working closely with other departments/organizations to analyze requirements or solve problems;

 planning and implementing future IT developments;

 managing the website and keeping internal networks running;

 monitoring the use of the web by employees;

 undertaking a certain amount of project work.

As well as variation in the scope of work responsibilities, there are other job titles that refer to this kind of work, all with similar functions, such as:

 network support

 systems administrator

 systems support